CUSTOMER SATISFACTION SURVEY - CUSTOMER SERVICES - CORPORATE / FILKAR OTOMOTIV SAN VE TIC ~ Air Brake and Suspension Systems

CUSTOMER SATISFACTION SURVEY

Dear Customers,

As Management and Employees, we give great importance to your comments and evaluations in order to serve better. Please fill and return the form.

Please fill " * " marked areas.

Name *

Surname *

Company Name *

e-mail *

Phone *

#	What are your comments about the service?	1	2	3	4	5
1	Evaluate mass production price appropriateness.
2	Evaluate compliance with your order schedule.
3	Evaluate the entry quality performance of the products.
4	Evaluate the response time of our company to order changes.
5	Evaluate the protection status of products until they are registered.
6	Evaluate the product conformity certificate (Final check report) is sent on time.
7	Evaluate the dispatch capability in accordance with your packaging standards.
8	Evaluate the communication activity with Filkar A.Ş.
9	Evaluate the dispatch status of shipment documents on time.
10	Evaluate the adequacy of our company's order and supply chain management programs (such as shipment program approvals and electronic shipment-bill of lading arrangements).

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